Client retention management is a structured approach to managing current customer relationships to encourage them to remain longer and spend more.
Our Customer Retention Programs frequently manage to
In B2B, our customer retention team works closely with individual accounts and clients to retain and grow them.
In B2C, we have a customer retention strategy, but it’s difficult to develop 1-to-1 relationships with every customer. Instead, the customer retention team develops a strategy and collaborates with other departments to execute it.